“We are delighted to express our sincere appreciation to Mr. Charles and the entire team for the exceptional service provided to our valued clients arriving from the Kingdom of Saudi Arabia. From the moment our guests arrived, every detail was handled with professionalism, efficiency, and genuine hospitality. The luxury fleet was immaculate, the drivers were punctual and courteous, and the Meet & Assist service ensured a seamless and comfortable airport experience. As a travel agency, we place great importance on choosing reliable partners who reflect the high standards we promise our clients. Mr. Charles has consistently demonstrated excellence, attention to detail, and a strong commitment to customer satisfaction, making them a trusted partner for our VIP transportation and airport assistance services. We highly recommend Mr. Charles to anyone seeking premium transportation and first-class airport assistance. We look forward to continuing our successful partnership for many years to come. Thank you for your outstanding service and dedication. Fly Week Travel Saudi Arabia MR AMEEN ( TOURISM MANGER )”

Arlanda VIP Service and Meet & Greet
Skip the crowds at Stockholm Arlanda Airport (ARN). From the moment your aircraft reaches the gate, every detail is taken care of. Choose Classic in the arrivals hall, Gold at the gate with fast track, or Black, booked with Swedavia: your own entrance and a private security check, staff who meet you at the aircraft door, and a private suite while passport control and your bags are handled. Whichever you choose, your Mr Charles chauffeur is waiting at the door.
or call +46 8 5400 0650 · WhatsApp +46 727 500 690
Fixed price confirmed within 30 minutes.
What Is Arlanda VIP?
Arlanda VIP means being met before the crowds, not after them. At Sweden’s largest international airport, the top level, Black, uses Swedavia’s own airport VIP facility: a private building with its own entrance, security check and suites, so you never see the queues at Terminals 2, 4 and 5 or the crowds in SkyCity.
It suits executives on tight schedules, families with small children, public figures who want privacy, and companies welcoming an important guest. It is available for Schengen and non-Schengen flights with airlines operating at Stockholm Arlanda Airport, subject to availability and flight-specific requirements.
- International guests
- 82%
- Nordic markets
- 5
- Reservations desk
- 24/7
- Serving VIP guests
- Since 2019
Classic, Gold or Black: Three Levels of Meet & Greet
Every Mr Charles transfer includes our complimentary Classic meet & greet. Gold and Black are paid premium tiers for guests who want their welcome to begin earlier in the journey: at the gate, or at the aircraft door.
Classic
Included when you book any Mr Charles transfer
With every Mr Charles transfer
- Personal chauffeur greeting in the arrivals hall
- Discreet Mr Charles name sign
- Luggage help from arrivals
- Escort to your waiting Mercedes
- Flight monitoring before you land
- Driver waits up to 60 minutes after landing
Gold
For two guests · SEK 1,750 per additional guest
for two guests
- Our agent meets you at the arrival gate
- Greeting before immigration
- Fast track through passport control and customs
- Full baggage and porter help
- Personal escort to your chauffeur
- Coordination with your driver before you land
- Ideal for first-time visitors and tight schedules
- About 25 minutes from plane to car
Black
For two guests · our most exclusive tier
for two guests · children 2–12: SEK 1,463 each
- Met at the aircraft door
- Bypass the public halls entirely
- Private VIP suite with breakfast and champagne
- Dedicated VIP security and immigration
- Passport, customs and baggage handled in the suite
- Refreshments and Wi-Fi
- Chauffeur car at the private VIP entrance
- About 30 minutes from plane to car
All prices in SEK. International guests may settle in EUR, USD or GBP at the prevailing rate.
How Much Does Arlanda VIP Cost?
Arlanda VIP with Mr Charles costs SEK 4,950 for two guests at Gold level and SEK 12,500 for two guests at Black level, which includes Swedavia’s private VIP suite and your chauffeur. Classic meet & greet is free with every Arlanda airport transfer, from SEK 2,200 per car.
| Extra | Price (SEK) |
|---|---|
| Black: extra adults, larger cars or a destination outside central Stockholm | Quoted on request |
| Transit between two planes | On request; Swedavia charges 13,995 for 1–3 people |
| Pet on arrival | +1,250 |
| Oversized or special luggage | +625 |
Prices checked November 2026.
What a Typical Booking Costs
| Who’s going | Level | Price |
|---|---|---|
| Four colleagues arriving | Gold | SEK 8,450 |
| Two adults and two children aged 2–12 | Black | SEK 15,426, plus a V-Class quoted on request |

Flying Out of Arlanda with Gold or Black
Both levels also work when you leave Stockholm.
Black, Step by Step
- Your chauffeur collects you and plans the route around traffic.
- You are driven right up to the VIP entrance: no car park, no queues.
- You go through a private security check.
- A coordinator handles check-in, your bags and your boarding card.
- You dine and relax in your suite until it’s time to fly.
- You are driven across the airfield to the aircraft.
Gold
Our agent meets you on arrival at Arlanda, helps with check-in and bags, and takes you through to boarding.
Connecting Flights
Changing planes at Arlanda? VIP transit keeps you out of the busy halls between connections. We arrange it on request.
The Arlanda VIP Room
Some call it the Arlanda VIP lounge, but with Black it is a private suite for your party alone, not a shared room.
| Compared | Shared lounge | Arlanda VIP room |
|---|---|---|
| Who’s in it | Other passengers | Only your party |
| Where it is | Inside the terminal, after the public checkpoint | In its own building, apart from the main halls |
| Access | Airline status, a business-class ticket or a lounge card such as Priority Pass | Booked with Black |
| Getting to the plane | You walk to the gate | You are driven to the aircraft |
Fast Track at Arlanda: Gold or Black?
Gold gives you fast track at passport control and customs when you land, with our agent at your side; Black uses a private channel. The fast track that some carriers sell, or include with business class or frequent-flyer status, is different: a priority lane at the public security checkpoint when you fly out, with no one to meet you.

Your Chauffeur at the VIP Entrance
Central Stockholm is about 40 km from Arlanda, 35–40 minutes by car, and we drive anywhere in Sweden.
Mercedes Sprinter or VVIP Sprinter
Delegations and larger groups. View the VVIP Sprinter
Need a car for the rest of your stay? See our chauffeur hire in Stockholm.
Bromma: Private and Business Jets
Flying privately into Stockholm Bromma? Since January 2025, Bromma has handled mainly private and business jets, and Swedavia runs no VIP programme there. Your chauffeur meets you at the aircraft or the private terminal instead. Central Stockholm is about 7 km away, around 20 minutes by car.
Book a Bromma airport transfer, or fly in with our private jet charter.
From Booking to Arrival
Request
Tell us your flight number, arrival time, party size and preferred level. We confirm availability and a fixed price within 30 minutes.
Confirm
A booking confirmation arrives by email with all details, your assigned chauffeur and the meeting point. Pay by card or bank transfer.
Track
We follow your flight from take-off. Delays, gate changes and early arrivals are handled before you land, at no extra cost.
Arrive
You step off the aircraft and we are already there. From greeting to onward drive, it is one continuous, attended journey.
Request
Tell us your flight number, arrival time, party size and preferred level. We confirm availability and a fixed price within 30 minutes.
Confirm
A booking confirmation arrives by email with all details, your assigned chauffeur and the meeting point. Pay by card or bank transfer.
Track
We follow your flight from take-off. Delays, gate changes and early arrivals are handled before you land, at no extra cost.
Arrive
You step off the aircraft and we are already there. From greeting to onward drive, it is one continuous, attended journey.
What Guests Say
4.8 · from 52 Google reviews
“I would like to express my sincere gratitude for perfectly orchestrated partnership. The way you administer and organize every process – from the efficient communication to the execution itself – is commendable. I truly appreciate how you were able to meet even the most demanding requirements, even at the very last moment. I would especially like to praise our chauffeur. He is not only a highly skilled driver with exceptional knowledge of Stockholm, but his hospitality and deep understanding of airport logistics and local venues made the trip a seamless experience for our VIP clients, who have extremely high standards. It was a great pleasure working with you, and I look forward to collaborating on many more occasions in the future!”
“My partner and I had a lovely trip to Stockholm, and it started so well thanks to David from Mr Charles. As you may know, travellers from the UK are now subjected to the Exit/Entry Scheme (EES) which means that getting through customs can be time-consuming - so although we landed at roughly the designated time, it took us the best part of an hour to clear customs. David was in touch throughout, and I sensed no anxiety on his part - he actually said "No stress - looking forward to meeting you", which was really understanding, and it put me at ease about the time it was taking. David was very professional and friendly when we eventually got out into the arrivals hall, and he looked after all of our luggage like the consummate professional he obviously is. The car was lovely, very smart, air-conditioned, so comfortable in the heat, and we had water waiting for us too. All in all, a nice welcome and a lovely experience - so thank you for your great service!”
“We had the greatest experience using Mr Charles. The communication with team to find a driver that fit our needs was excellent. Our driver, Asif, brought our 3 large suitcases down 3 flights of stairs for us. He was courteous, professional, and kind. Once we arrived at the airport, Asif, assisted us with getting checked into our flight and then to security where we parted ways. We couldn't be happier with our experience with the company and would highly recommend others to use it.”
“Jonatan met us at the Bergen Airport and safely delivered us to the Bergen Cruise Port during a rainy drive. The vehicle was immaculate and Jonatan was very professional in the service that was provided. Would use again without hesitation if I am ever in their service area.”
Arlanda VIP: Good to Know
If you have any further questions, please feel free to contact us by phone or by sending us a message on WhatsApp.More from Mr Charles: Arlanda airport transfers · Bromma airport transfers · Chauffeur hire in Stockholm · Private jet charter · Concierge
No. We arrange everything as one booking with a single invoice. Tell us which level you want when you request your transfer, and we coordinate with our partners on your behalf.
We recommend booking at least 24 hours before you fly. Requests can be handled 7 days a week, subject to Swedavia VIP availability. Short-notice requests may also be possible on request.
Black follows Swedavia’s VIP opening hours, 06:00–21:00 every day, with different hours on some holidays. We handle requests 7 days a week.
Yes. Most long-haul and non-Schengen flights use Terminal 5, and the private entrance is the same whichever hall your plane uses. For non-Schengen travel we need passport details when you book.
The Arlanda Express train is a quick rail link to Stockholm Central, about 20 minutes, but you still walk through the terminal with your bags and need a ride from the station. With Arlanda VIP, your car waits for you and takes you straight to the address.
Yes. Swedavia offers pre-booked parking for VIP guests at SEK 250 a day or SEK 1,125 a week.
Classic meet & greet comes with every Mr Charles transfer, at Arlanda, Bromma, Skavsta and Västerås. Ask us about Gold or Black elsewhere.
Yes. Free cancellation up to 48 hours before your departure or landing time. Between 48 and 24 hours before, we charge 50%; after that, the full price. Changes depend on availability, so contact us as early as possible.








